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1. Install Zoom. Zoom is in C:\Apps\Miscellaneous on all of our Rental laptops. Otherwise, go to https://zoom.us/download and click the first big, blue "Download" button. 2. Sign into Zoom. DO NOT SIGN INTO THE ZOOM DESKTOP APP! On our Zoom account, one u...

Zoom has a built-in assumption that most people are using low-quality built-in laptop microphones and speakers. To combat the terrible noise and feedback that would ordinarily be caused by this scenario, Zoom automatically performs some audio processing on inc...

1. Start with the Production Request Form linked on Backstage. 2. Be sure to select "Virtual Services" and "Vimeo", then fill out the requested information. 3. You will receive an email from someone in Event IT with all the pertinent information according ...

During the event Due to the way Vimeo handles permissions and charges for user accounts, these need to be handled carefully on a case-by-case basis. Email event_it@markeys.com or use the "Additional comments" field in the Vimeo section of the Production Reque...

1. Open the Vimeo Preview Tool. 2. You will be prompted for a username and password. If you do not know these credentials, ask a Markey's employee or see this Backstage post. If you are not prompted for login credentials and receive a 403 error instead, try...

More and more events are requesting Office 365 or 365-exclusive capabilities on our rental laptops. This is doable, but comes with a few caveats. This wiki page hopes to spell those out so project managers know when to request a 365 image and technicians know ...

Equipment you will need on your order: An Office 365 laptop in the room in addition to any graphics laptops that are already reserved. An audio mixer in the room Some way to get an audio feed from the mixer into the laptop e.g. Shure X2u, Roland switche...

1. Sign into your Vimeo account. Before you can enable on-demand for an event, the following requirements must be met. You must set up your own Vimeo account using your own Markey's email address and a password of your choosing. Event IT must have given y...

Connect all the things. Connect the laptop to power and to the imaging network, then make sure the laptop is fully shut down. At Indianapolis HQ, be sure to use the USB-C to 2.5GbE adapters for all laptops except P50 and P52S. Boot the laptop to PXE. Conte...

Connect all the things. Connect the MacBook to power and to the imaging network using the USB-C to USB/Ethernet adapter that lives in the laptop case with the MacBook. At Indianapolis HQ, the USB-C to 2.5GbE adapters can be used for the network connection, b...

Deploy a ProPresenter image. When you run a ProPresenter deployment task, you will end up with a laptop that has ProPresenter installed but not activated. If your site has any ProPresenter licenses in its inventory, then there will also be a file on the deskt...

Imaging Server The imaging server runs the software that actually images the laptops. You will need a monitor, keyboard, and mouse attached to this machine so you can log in and do your imaging. Notice that this machine has a DisplayPort rather than HDMI vi...

Deploy a vMix image. When you run a vMix deployment task, you will end up with a laptop that has vMix installed but not activated. If the laptop in question is a vMix laptop, then there will also be a file on the desktop called vmix_license.txt. Activate vMi...

This process only works if the iPad in question has been enrolled into Jamf, our management system for Apple devices. Ideally, this should apply to all iPads throughout the company. If you have an iPad that is not enrolled in our management system, please cont...

If you experience issues during the normal imaging process for a Mac, the Mac may need a little extra help to get back into a state that is working for rental purposes. If the Mac will boot... Connect the Mac to power and to an imaging network. The Mac wi...

This page is a work in progress. The information here may or may not be accurate. Here are some definitions of terms that may help you understand this article: Zoom Meeting: This is what most of us probably imagine when we think of using Zoom. A Meeting is...

How does Vimeo charge us? Our Vimeo account has the ability to handle up to a finite number of simultaneous streams. We don't pay anything to have more stream keys or "events" created and available, but we do pay to stream to more channels at the same time. T...