Quickstart

Start by adding the Team using the join code in the case. 

 

Choose the channel for your kit and choose the Room List tab at the top. If you do not see a channel for that kit make sure to show any hidden channels.

 

To make changes you can click the row or click "edit in grid view" at the top.  Then choose a row with an ID that matches the ID on the back of the card.  The only field that is required is the location name of where you are placing the card.  The names and cell fields are completely option.  Even if all the techs and cell fields are blank it will still send messages to the teams.

Do not edit anything in the first column!

 

 

Every support message will be sent to the channel for that kit as shown below.  If you want to receive notifications for this channel then adjust  those at the top right. If multiple people are using teams you can use notifications to who is handling the request.

 

Send any questions to event_it@markeys.com